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Questions and Answers

14 Comments | Posted in F.A.Q.

Q: What computers does PDF Printer work on? A: All versions of Windows since Windows 2000 (incl XP, ME, Vista, Windows7). It even works on Windows 32bit and 64bit machines. The PDFs you create will work on Windows, Mac, Linux but PDF Printer Pro itself only runs on Windows.

Q: What documents can PDF Printer work on? A: You can create a PDF file from any Windows application that has a File -> Print menu in it. For hyperlinks, bookmarks and tables of contents to be clickable you need to launch PDF Printer from the Ms-Office toolbar. It works with MS-Office since Office 2000 however there is no multimedia support in Office 2000.

Q: Will my links be clickable in the PDF files created? A: There are two types of links.. Plain Text links are text in the format of a Url. eg: http://PdfPrinterPro.com Hyperlinks display one piece of text but when clicked on will open a different Url. eg: Click Here

Q: Is it possible to insert links to other documents? A: Yes its possible, just create your links as usual in Ms-Word except this time link to an existing document. The problem is that MS-Word puts the full path into the Url link so it won't work on other people's computers unless they put the documents in the exact same folder path. This is an Ms-Word problem that I cannot fix.

Q: Can I send my documents via email? A: Yes PDF Printer Pro can create a new email for you with the new PDF attached. It won't send it, you need to click send in your email program. To do this, click the 'attach to new email' checkbox in the 'Actions' tab of PDF Printer Pro.

Q: Is it possible to add clickable tabs/links to different sections of my document? A: Yes, simply create bookmarks in your Ms-Word document and they will be clickable in your PDF and jump to the desired document section when clicked on in the PDF.

All plain text links will be clickable in your PDF no matter what application you use to send your document to PDF Printer for conversion. Hyperlinks will be clickable if you launch PDF Printer from MS-Office Word via the 'PDF Printer' toolbar button.

Q: Will my clickable images be clickable in the PDF files created? A: Yes, your clickable images will still be clickable in the PDFs created.

Q: How about Bookmarks and Tables of Contents? A: Yes these will all be clickable in your PDF if you launched PDF Printer from the Ms-Word toolbar button.

Q: What do the PDF Printer toolbar buttons look like in Ms-Word? A: It looks different depending on the version you have installed. For example:
Office 2003.. PDF Printer Word 2003 Office 2007.. PDF Printer Word 2007

Q: What versions of MS-Office does it work with? A: All versions since Office 2000 until the current release.

Q: Does it work with custom paper sizes? A: Yes. PDF Printer is the only PDF converter that will create your PDF in any custom paper size, eg: Business Cards. Not even Adobe Acrobat Pro does this. Try it.. Acrobat Pro will create your business card in Letter or A4 size.

Q: Why are some of the tabs disabled? A: The most common features people need for PDF Converters are creation, security and document merging. You get all this in PDF Printer Free. Some people need more 'bells and whistles', eg: embeddeding audio and video in their PDFs.. so we created [PDF Printer Pro] for this. The disabled tabs in PDF Printer Free show you what you get in [PDF Printer Pro].

Q: Will it be possible to resize and move the youtube player on the whole area of the page? A: You can resize the movie yourself in Ms-Word to whatever size you want but once you create the PDF the movie will be fixed at the size you set. The movie can take up the whole size of the page except for the margins set on your page.

Q: Or are there limitations when i start layouting the page? A: No, you can place as many videos in your document as you like.

Q: Is it possible to embed vimeo movies? A: Yes.

Q: Is there a Server version? A: Yes, you can [click here] to find out more.

Q: Why is PDF Printer Free actually FREE? A: There are many PDF converters to choose from all of various quality and pricing. We created PDF Printer Free to be one of the best free PDF converters available today. We hope you like it (many people do!) and [let us know] if you have any suggestions for improvements.

Q: What is Ghostscript? A: Ghostscript is the free open source engine that actually does the conversion from Postscript to PDF for PDF Printer. PDF Printer searches your Word document for Hyperlinks, bookmarks and tables of contents, sends the printed 'postscript' to Ghostscript then applies all your settings, document merging and security to the PDFs created and also makes your links, bookmarks and tables of contents clickable.

Q: Where do I download Ghostscript from? A: You can download the 32bit version or the 64bit version.. [Click here] for the 32bit version [Click here] for the 64bit version

Q: Videos won't play in Foxit PDF Reader.. why? A: The FoxIt PDF reader is unable to play multimedia in PDFs created by any PDF converter. Perhaps they will add support for this in the future. Acrobat PDF Reader is free and plays multimedia inside PDF files without a problem, therefore we suggest you use Acrobat PDF Reader to view your PDF files that contain multimedia (eg: audio & video).

Q: Videos won't play on my Mac.. why? A: The default PDF reader tool on the Mac is only a preview tool. It does not play PDF multimedia. To play PDF multimedia (audio & video) on the Mac you need to use Adobe's free PDF Reader for the Mac.

Q: How do I get support? A: We paid a lot of money for a helpdesk script so we like to use it as much as possible.. please contact us [by clicking here].

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